Privacy Policy
Last updated: 2 July 2026
This policy explains, in plain language, how SyncPulse (operated from 18 Hubert St, Belmont WA 6104) collects, holds, uses and discloses personal information when you visit this website or make an enquiry about our scheduling and documentation platform. It has been prepared with reference to the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) contained in that Act.
What personal information does SyncPulse collect?
We collect information you provide directly, such as your name, email address, phone number, business name and the content of any message sent through our contact form. We may also collect limited technical information automatically, including browser type, approximate location derived from IP address, device type and pages visited, generally through cookies as described in our Cookie Policy.
Why do we collect this information?
Information submitted through the contact form is collected to respond to your enquiry, to provide information about plans and features, and to understand which aspects of the platform are of interest to different types of trade businesses. Technical browsing information is collected to help us maintain, secure and improve this website's performance.
Does SyncPulse share personal information with third parties?
We do not sell personal information. We may share limited information with service providers who help us operate this website or respond to enquiries, such as email hosting providers, on the basis that they are required to protect that information appropriately. We do not disclose personal information to overseas recipients except where a service provider's infrastructure requires it, in which case reasonable steps are taken consistent with APP 8.
How is information stored and secured?
Information collected through this website is stored using reasonable technical and organisational measures intended to protect it from misuse, interference, loss, unauthorised access, modification or disclosure. No method of electronic storage or transmission is completely secure, and while we take reasonable steps, we cannot guarantee absolute security.
What about cookies specifically?
This site uses a cookie consent mechanism that allows you to choose which categories of cookies to accept beyond those strictly necessary for the site to function. Full detail on the categories used and their purposes is available in our separate Cookie Policy.
Can I access or correct the information you hold about me?
Under the Australian Privacy Principles, you may request access to personal information we hold about you and request correction if it is inaccurate, out of date, incomplete, irrelevant or misleading. Requests can be sent to info@syncpulseai.digital and will be handled within a reasonable timeframe.
How can I make a privacy complaint?
If you believe we have handled your personal information in a way that does not comply with the Privacy Act 1988, you can contact us directly at the details below. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
Will this policy change over time?
We may update this policy periodically to reflect changes in our practices or legal obligations. The date at the top of this page indicates when it was last revised. Continued use of this website after an update constitutes acknowledgement of the revised policy.
How do I contact SyncPulse about privacy matters?
Email info@syncpulseai.digital, call +61 8 9240 5994, or write to 18 Hubert St, Belmont WA 6104.