Everything trade business owners
ask before they get started.

No. SyncPulse is purely an administrative scheduling and documentation platform. It handles job calendars, SMS reminders, site photo storage, team availability and weekly completion reports. It does not generate invoices, process payments or handle any financial transactions. Most trade businesses pair it with a separate accounting or invoicing tool of their choice.

Each job appears as a card on a weekly or monthly grid. You click and drag a card to a new day, time slot or team member, and the change saves immediately. If the move creates a scheduling conflict, such as booking one person into two jobs at the same time, the interface flags it before you confirm. It works on desktop with a mouse and on mobile with touch gestures.

No. Reminders arrive as a standard text message to the mobile number recorded against the job. There's nothing for the client to install or set up. This keeps the experience simple for clients of any age or comfort level with technology.

Photos are stored securely within the cloud platform, attached to the specific job record they belong to. Access is controlled through your team's user permissions, so only people you've added to your account can view or download them. Photos are not shared publicly or made searchable outside your account.

The report summarises jobs completed, jobs still in progress and jobs that were rescheduled or pushed into the following week. Depending on your plan, it can be broken down by crew or team member. It's designed to be read in a few minutes ahead of a Monday planning conversation, not as a lengthy audit document.

Yes. Anyone added as a team member, whether directly employed or engaged as a subcontractor, can have their availability tracked in the same dashboard. This includes marking leave, training days or existing commitments so the scheduling calendar avoids double-booking them.

Plan tiers are based primarily on number of users rather than job or photo volume, so most trade businesses won't hit a practical ceiling on everyday use. If your business has an unusually high volume of jobs or archival photo needs, it's worth mentioning this when you get in touch so we can talk through the right setup.

The mobile experience is built to tolerate intermittent connections. Photo uploads and job updates queue locally and sync once a connection is available again, so a dropout in a basement or remote area doesn't mean lost work.

Onboarding time varies depending on team size and how your current scheduling process is set up. Solo operators are usually up and running quickly. Larger teams with multiple sites may take longer as job templates and user permissions are configured. This is discussed individually rather than promised as a fixed timeframe.